Refunds:

If you want to request a refund then you should put your request in writing or fill out the form below.



in writing:

Please ensure that all correspondance includes your name, address and loan reference number.

Please state why you want a refund.

Send your request to:

Castle Finance Direct
Office 261
27 Colmore Row
Birmingham
B3 2EW


We aim to deal with your request within 28 days.

Name:
Address
Loan Reference No.
Email Address:
Telephone:
Reason for refund?:
Please input the characters you can see in the image below:

 

borrow between £1000 and £15000 for any purpose

If you are not happy with our services then you can complain to the Legal Compliance Auditor. Their address is:

Legal Compliance Auditor
Enterprise House Wales
Ty Menter
Navigation Park
Abercynon
CF45 4SN


You should give the same details as before and enclose a copy of the original request letter, a copy of any reply and why you are unhappy with it.
The Legal Compliance Auditor aims to deal with your complaint within 28 days.
borrow between £1000 and £15000 for any purpose
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Typical Representative Loan Example. £1500 repayable over 36 months. Payments would be £65.33 a month.
Total repayable would be £2430.88 including interest plus £79 admin fee.

Representative 32% APR





Castle Finance Direct are licensed credit brokers



All applicants must be working either employed or self employed. This website is operated by Castle Finance Direct Limited. Company No. 04869373. You are under no obligation by completing the application form. This site is a consumer application system, It does not provide financial advice relating to loans or other products. Data Protection Registration Number: ZA002458 We are licensed credit brokers. FCA IP No: 544662 Your credit score may be assessed through a main credit reference agency by a lender.

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