If you want to request a refund then you should put your request in writing or fill out the form below.

in writing:

Please ensure that all correspondance includes your name, address and loan reference number.

Please state why you want a refund.

Send your request to:

Castle Finance Direct
Office 261
27 Colmore Row
B3 2EW

We aim to deal with your request within 28 days.

Loan Reference No.
Email Address:
Reason for refund?:
Please input the characters you can see in the image below:


borrow between £1000 and £15000 for any purpose

If you are not happy with our services then you can complain to the Legal Compliance Auditor. Their address is:

Legal Compliance Auditor
Enterprise House Wales
Ty Menter
Navigation Park
CF45 4SN

You should give the same details as before and enclose a copy of the original request letter, a copy of any reply and why you are unhappy with it.
The Legal Compliance Auditor aims to deal with your complaint within 28 days.
borrow between £1000 and £15000 for any purpose
Home  |  Contact Us  |  privacy policy  |  terms & conditions  |  Responsible Lending  |  FAQ  |  About Us    Pay by VISA    Pay by Matercard

Castle Finance Direct are independent licensed credit brokers and not lenders

Typical Representative Loan Example. £1500 repayable over 36 months. Payments would be £65.33 a month.
Total repayable would be £2430.88 including interest plus £79 admin fee.

Representative 32% APR

APRs can vary between 20% to 70%

All applicants must be working either employed or self employed. This website is operated by Castle Finance Direct Limited. Company No. 04869373. You are under no obligation by completing the application form. Data Protection Registration Number: ZA002458 We are licensed credit brokers. FCA FRN 719209 Your credit score may be assessed through a main credit reference agency by a lender.

© 2017 Castle Finance Direct - all rights reserved
website design by Castle Finance Direct